Shipping Policy

Shipping Policy – Karus by Dr Zuhaa

Thank you for shopping with Karus by Dr Zuhaa. We are committed to delivering your order safely and on time.

Processing Time

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time across Pakistan is usually 3–7 business days depending on your location.

Delivery may take slightly longer during sales, holidays, or due to courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.

We may also offer free shipping on selected promotions or minimum order values.

Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details (if applicable).

Delivery Areas

We currently deliver across Pakistan. For special delivery requests, please contact our customer support team.

Failed Delivery Attempts

Please ensure your contact details and shipping address are accurate. If delivery fails due to incorrect information, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 24 hours of receiving your parcel with clear photos and order details.

Contact Us

For shipping-related questions, please contact our support team through our official website or social media pages.

Thank you for choosing Karus by Dr Zuhaa.